With a support contract, PRODYNA
provides the service you need - ITIL trained System Engineers will help you proactively in incident and problem management. You can focus on your core competencies and tasks. Change Management
as well as deployment and other operational activities can be included in the range of services in addition to the mere fault rectification. Operation and support is the perfect complement to open source and Java SE/EE development projects at PRODYNA. Before, during, and after Go-Live, the implemented processes ensure short lines of communication between your company and our support/development teams. This is an advantage, for example, if you cannot build up your own know-how for productive operation, or to reduce the costs of a know-how transfer.
We can operate and monitor your applications according to agreed service levels. You have the choice between various options such as: application monitoring, system configuration management, authorization (from users) and many other services.